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Explore our custom-made curtain collection

Our exclusive range of handcrafted curtains is designed to elevate your home's style and functionality. Whether you're looking for timeless elegance, modern chic, or a touch of luxury, our customizable curtains offer a perfect fit for every taste and space.

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FAQs shipping, payments, returns

Do you ship the orders to my country?

We ship the orders to mostly all EU countries.

Shipping in Germany:

For the orders up to 99 EUR - DHL Standard Shipping 4.99 EUR

For the orders from 100 EUR - DHL Free Shipping

Shipping in Europe

(Austria, Belgium, Bulgaria, Cyprus (Republic of Cyprus), Czech Republic, Croatia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain) :

For the orders up to 99 EUR - DHL Standard Shipping 14.99 EUR

For the orders from 100 EUR - DHL Free Shipping

For all other destinations please contact us to discuss the options.

How long does the shipping take? When I will receive my order?

You can find the estimated delivery time specified in each product description. Please note that the processing time varies for each product based on its type (custom-made or ready-made). Once the parcel is prepared for shipping, domestic shipments within Germany typically take 2 to 7 days to arrive. For international orders, the transit time is generally between 4 and 10 days. Keep in mind that these are approximate durations and may vary depending on factors such as customs clearance and local postal services.

Can I change or cancel my order?

The order can be cancelled within 2 days of payment of order. Please contact us as soon as possible to proceed with cancellation.

You can change or update your order within 2 days of payment of order.

Do you have a guarantee? Can I return my order?

For ready-made products, the return period extends to 14 days from the date you receive the parcel. Regarding custom-made products, we accept returns and consider replacements or refunds in cases of manufacturing defects or faults in the fabric or material. Please be aware that returns cannot be accepted if incorrect measurements were provided or if you are dissatisfied with the fabric, material, or color. It's important to note that custom-made products crafted according to customer specifications fall outside the right of return as stipulated by German Civil Code §312 (§312 BGB).

Additionally, please be mindful that the sizes and processing types provided in the product descriptions serve to streamline the ordering process. Each custom made product is individually crafted and not a pre-made product. If you have any questions or concerns about your specific item, feel free to reach out for clarification.

What payment methods do you accept?

We proudly offer our customers the convenience of paying through a diverse selection of popular payment methods. Our accepted payment methods include:

  1. Credit Cards: You can use major credit cards such as Visa, MasterCard, American Express, and Discover to make secure and hassle-free payments.
  2. Debit Cards: We accept debit cards linked to various banking networks, ensuring you can easily complete your transactions.
  3. Online Payment Gateways: Take advantage of the seamless online shopping experience with trusted payment gateways like PayPal, Stripe, and Klarna. These platforms offer added security and ease of use.

4. Bank Transfers: We provide bank account details for customers who prefer to initiate direct transfers from their bank accounts.

FAQs curtains

are curtains sold individually or as a pair

The price includes one piece of curtain, not a set of 2. If you need a set, please place an order for 2 pieces.

How do I choose a curtain width and length?

Despite the great choice of ready made curtains it's still hard to find the right size and style. Custom made curtains made for the exact window and looks perfect if all measurements were taken correctly. If the measurements are wrong you will be required to seek for the professional assistance and even for the new curtains.

Please check our guide How to measure your curtains?

which processing types do you offer?

We offer to our customers to choose 1 of 4 most popular curtains processing types: pencil pleat, hooks top, rod pocket and metal grommet top. Please find a descriptions of all offered Processing Types

Do you offer ready made curtains?

All of our curtains are meticulously handcrafted to cater to your unique preferences. While we offer a convenient size chart in the product description to facilitate a seamless ordering experience, we understand that sometimes your requirements might fall outside these standard options. In such cases, we encourage you to take advantage of our custom sizing option.

If you can't find the exact size you're looking for, please feel free to leave us a note with your precise measurements in the comments box before adding the curtain to your cart. This way, we can ensure that your curtains are expertly tailored to fit your space flawlessly, transforming it into a stylish and personalized haven.

what is the maximum length of the curtains you offer?

Our curtains are available in various lengths to accommodate different preferences and needs. To provide you with clarity regarding the maximum curtain length for each product, we have included this information in the product description.

Please note that the maximum length we offer for our curtains is 300 cm. You can refer to the product description for the specific maximum length available for the curtain you are interested in. This information ensures that you can select the ideal curtain size that perfectly suits your space and design requirements.

free shipping

on all orders over 100 EUR in Europe

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